DotPlus logo
DotPlus
Client Terms & Conditions

Client Terms of Service

These terms outline the rights, responsibilities, and expectations for clients using the DotPlus platform and services.

Contents

Introduction

These Client Terms & Conditions ("Agreement") govern your use of DotPlus's trading education services, platform, and content. By accessing or using our services, you agree to be bound by these terms.

Important Notice

Please read these terms carefully before using our services. Continued use constitutes acceptance of all terms and conditions.

Account Registration

  • You must be at least 18 years old to create an account and use our services
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • One account per individual - multiple accounts are prohibited

Services & Access

  • Access to educational content, courses, and trading resources
  • Availability of mentor guidance and community features
  • Platform access may be limited during maintenance periods
  • We reserve the right to modify or discontinue services
  • Content is for educational purposes only
Educational Purpose

All content and services are provided for educational purposes only. We do not provide financial advice or manage client funds.

Payments & Refunds

  • All fees are clearly stated before purchase
  • Payments are processed through secure payment gateways
  • Refund policies vary by service type (see specific service terms)
  • Chargebacks may result in account suspension
  • Subscription services auto-renew unless cancelled
Service Type Refund Policy Cancellation
Courses 14-day refund if < 10% completed Anytime
Mentorship Pro-rated refund 30-day notice
Subscriptions No refund for used period Cancel anytime

Intellectual Property

  • All platform content, courses, and materials are proprietary
  • Personal use license granted for purchased content
  • No redistribution, resale, or commercial use without permission
  • Respect copyright and trademark protections
  • User-generated content remains user property with license to DotPlus

Client Conduct

Clients agree to:

  • Maintain respectful and professional communication
  • Not harass, threaten, or abuse other users or staff
  • Not share account access or credentials
  • Not attempt to reverse engineer or hack the platform
  • Not use services for illegal or unauthorized purposes
Community Guidelines

We maintain a professional learning environment. Violation of community guidelines may result in account suspension or termination.

Liability & Disclaimers

  • Services provided "as is" without warranties
  • No guarantee of trading success or specific results
  • Not responsible for individual trading decisions or losses
  • Limitation of liability to fees paid for services
  • Educational content does not constitute financial advice
Risk Disclosure

Trading involves substantial risk of loss. Past performance does not guarantee future results. Only risk capital you can afford to lose.

Privacy & Data

  • We collect and process data as described in our Privacy Policy
  • Personal information is protected and not sold to third parties
  • Data used to improve services and personalize experience
  • Cookies and tracking technologies may be used
  • Right to access, correct, or delete personal data

Termination

Accounts may be terminated:

  • By client at any time
  • By DotPlus for violation of terms
  • For non-payment of fees
  • For abusive or illegal behavior

Upon termination:

  • Access to services and content is revoked
  • Outstanding fees remain payable
  • Refunds provided per refund policy

Disputes

  • Contact support first to resolve issues
  • Formal disputes require written notice
  • Governing law: [Your Jurisdiction]
  • Arbitration preferred over litigation
  • Class action waivers apply

Amendments

  • We may update these terms periodically
  • Significant changes will be notified 30 days in advance
  • Continued use constitutes acceptance of changes
  • Clients may terminate if they disagree with changes
Acceptance

By using DotPlus services, you confirm that you have read, understood, and agree to these Client Terms & Conditions.

Have Questions?

Our support team is here to help you understand our terms and get the most from our services.